ASI Technical Support Survey

We would appreciate your feedback on this survey as it relates to our Technical Support.


Customer Information

 
Local Branch:

Support Quality Questions
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
Overall quality of technical support

Overall quality of phone support

Overall quality of web based support

             
Knowledge and professionalism of technical support staff
Communication and follow-up on problem resolution
Ability of technical support staff to diagnose problem
Ability of technical support staff to resolve problem
Quality of solution or resolution provided

This part is VERY Important! Your comments will help us to a better job!

Please tell us how we can improve the quality of the support we provide to you or your organization.

 

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