Q: My DVD playback intermittently turns black and is choppy, how do I fix this? A: We have discovered that some ASI whitebox notebooks have a compatibility problem between the integrated Intel Graphics chip driver and the DVD playback utility. To correct this problem please download the version 14.14 (or higher) of the Intel Graphics driver from the Intel site listed below. Go to here: http://downloadfinder.intel.com/scripts-df-external/Support_Intel.aspx Select Graphics / Laptop Graphic Controllers / Mobile Intel 915GM/GMS, 910GML Express Chipset Family Select your Operating System Download driver to your PC and install.